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Connection Error

sikbaysikbay Member Posts: 31
edited October 10 in Report a Bug
Out of all the bugs this is the one that kills me most often. I play on an AppleTV 4, and at least once a day i have to re-install the app because once this screen hits, there is no coming back. Your multiplayer challenges dont load. No restart or any combination of things will work to get them back. 



My connection is fine. 150mps. AppleTV 4 is on ethernet cable. I have probably re-insalled this game over 30 times because of this. Of course when it happens you also lose the race guaranteed. And money spent if it was a retry or daily race do-over.

Please fix.

Comments

  • sikbaysikbay Member Posts: 31
    edited October 11
    oh hey, what do you know - another crash / re-install.



    And this one cost me 700 jewels because i won a multiplayer race before this happened. You'll notice the times in the background –> of course it crashes after a win ....never after a loss.



    So not only did I lose the race and 700 jewels, I now have to spend another 10 minutes re-installing, setting the music to off, selecting the crappy born helmet and pointing to my cloud save so i dont lose all my cars.

    At some point you guys are gonna have to reimburse my account for all of these...
    i dont care if a crash here and there wastes time. It's a great game. But money? that's not cool.

    My player code is N3J6JRQA. 
    Post edited by sikbay on
  • sikbaysikbay Member Posts: 31
    edited October 13
    Today's crash cost only 200 jewels. What luck. I may need to start a go-fund-me...


  • sikbaysikbay Member Posts: 31
    Today's crash 100 jewels. 


    Reinstall # 345434234



  • sikbaysikbay Member Posts: 31
    This happened again today
  • sikbaysikbay Member Posts: 31
    twice today :(
  • sikbaysikbay Member Posts: 31
    i have seen that there are delete buttons for all multiplayer matches on the iPad version.
    this would be pretty helpful on Apple TV - why is it disabled/not there ?
  • MilGrauMilGrau Member Posts: 15
    I have the same problem  :/ 




  • sikbaysikbay Member Posts: 31
    happened to me again 5 minutes ago.... on my first race with a new matchup. how lovely 
  • sikbaysikbay Member Posts: 31
    i would guess that this has something to do with not being able to delete matchups on AppleTV. I have a gazillion sitting there and i can't even scroll to see them all much less delete.

    Gotta fix this guys. DEAL BREAKER
  • sikbaysikbay Member Posts: 31
    edited October 28
    another one today. And against MilGrau no less... 





    you know a bug here and there is to be expected and not a big deal.
    but reinstalling thrice a week for months??? 

    Come on Hutch pls fix this. Let me delete my matchups too.....
    Does anyone read these forums? Or are they on to the next game?
  • sikbaysikbay Member Posts: 31
    UNBELIEVABLE 

    twice in one day. and i didn't even get two races in before it needs Reinstall #98733543....









    How long must i blow up this thread?

  • MilGrauMilGrau Member Posts: 15
    sikbay said:
    another one today. And against MilGrau no less... 





    you know a bug here and there is to be expected and not a big deal.
    but reinstalling thrice a week for months??? 

    Come on Hutch pls fix this. Let me delete my matchups too.....
    Does anyone read these forums? Or are they on to the next game?
    I need to say this also happens to me in that race 
  • MilGrauMilGrau Member Posts: 15
    edited October 29
    Windows have blue screen

    We have death Connection Error

  • MilGrauMilGrau Member Posts: 15
    Maybe some users have a curse or something like that this happens to me again... in the same hour.... oh my god
  • MilGrauMilGrau Member Posts: 15
     :) 



  • sikbaysikbay Member Posts: 31
    edited October 31
    i'm not a developer, but judging by the super long load time for my multiplayer matchups, and the fact that on Apple TV there is no way to delete any of them, or even look at them it's glitching out in the load/save of all that info in the race list....
  • sikbaysikbay Member Posts: 31
    another crash, and forced re-install
  • ddanddan Member Posts: 4
    sikbay said:
    another crash, and forced re-install
    I opened a thread for this.
  • sikbaysikbay Member Posts: 31
    since my last post i've re-installed about 5 times
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