Help & Support

Hot Wheels: Race Off crashes on every device

astaufastauf Member Posts: 1
My son has been playing Hot Wheels: Race Off since April. For the first few months the app worked flawlessly, both on iPad and Apple TV.

Earlier this fall the game began crashing immediately after showing the launch screen on his iPad. I tried a bunch of things to fix it, but nothing worked. 

So he started playing the game on the Apple TV, which was a few levels behind, but eventually the problem happened there as well.

To date, we have tried the game on a phone, iPad, and two different Apple TVs, and the behavior is the same on all of them. The app will function for a few hours, then start crashing as soon as it's launched.

An uninstall and reinstall is the only way to fix it, and even then it only fixes it for a few hours.

Has anyone else experienced this problem and have the Hutch folks ever addressed this? 
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