Report a Bug

Profiles being reset

Hutch_DemorphicHutch_Demorphic Administrator, Hutch Staff Posts: 1,085 admin
Hey guys,

We have noticed that a few of you are seeing your profiles being reset since the last update.
This has meant not only a loss of cash (intended), but also a loss of gold, cars, upgrades, keys and progress.
When you downloaded the new version it also meant going through the first time player flow again.

Can you please provide the following info:

1) Your device if possible
2) Were you logged into Game Centre?
3) Did you delete the Race Kings game before reinstalling it again?

Either post below or send through in a support ticket via https://hutch.helpshift.com/a/race-kings/?contact=1

Thanks for your help

Comments

  • El_MutroEl_Mutro Member Posts: 207 ✭✭
    I have an iPhone 6plus running iOS 9.3.2
    Yes I was logged into Game Center
    No I did not delete the game before re-installing it
  • hummingbirdhummingbird Member Posts: 105 ✭✭
    I am using iPhone 6s, 9.3.2
    No I was not at Game Center
    No I did not delete the old version before downloading the new version
  • ShakyhudewShakyhudew Member Posts: 44
    I use an iPad Air 2
    i use Game Center 
    i did not delete the old version first
Sign In or Register to comment.