Help & Support

Son lost all his progress.

Ocmom91523Ocmom91523 Member Posts: 1
Please help I play this game with my son all the time, and he was on level 38 and we have spend money to get more diamonds to progress and just lastnight while we were playing it kicked him back to the begining and he is really upset. He is 5 years old and really enjoys this game and worked hard and put in many hours to get were he was.


  • Hutch_DemorphicHutch_Demorphic Wrenchmen Posts: 1,085 ✭✭✭✭✭
    Hi Ocmom91523, sorry to hear this! Can you please open the game and use the in-game customer support button and send us a ticket. This will let us see your ID and take the necessary steps to fix this problem.
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